• Contact information

    Telephone number

    Consulting Telephone：0512-5256 8888

    Complaint Telephone：0512-5193 3596

    Rescue Telephone：0512-5193 3597

    Official account

    • WeChat

    • MicroBlog

    • TikTok

  • FAQ

    Q :
    Where is the scenic spot?
    A :
    1, Guli Hongdou Resort, Changshu City, and search “Guli Hongdou Resort” at Gaode and Baidu Map.
    PS: The South Gate is not available at this moment. Please get to the right way.
    Q :
    Where is the parking lot?
    A :
    No.1 parking lot is located in the north of the main gate (more than 150 parking spaces), and No.2 parking lot is located at the opposite side of the road (more than 420 parking spaces).
    Q :
    Ticketing mode:
    A :
    You can purchase the tickets at the official website “Guli Hongdou Resort”, official WeChat Account, WeChat miniprogram or, other online OTA, and at the manual ticketing office or self-vendor machine after arriving at the scenic spot.
    Q :
    Ticket-free policy
    A :
    ① Children under 1.4m (excluding).
    ② The old aged 70 or above can exchange free tickets by virtue of valid certificates.
    ③ Active servicemen can exchange free tickets by virtue of their valid certificates.
    ④ The disabled can exchange free tickets by virtue of valid certificates.
    ⑤ Journalists can exchange free tickets by virtue of their "Press Cards" issued by General Administration of Pressand Publication.
    Q :
    Half-priced ticket policy
    A :
    ① Minors aged 6 (inclusive)- 18 (inclusive).
    ② Students with full-time bachelor degree or below shall present valid certificates.
    ③ The old aged 60 (inclusive) - 70 (exclusive) shall present valid certificates.
    Q :
    Whether Changshu Gardening Card is permitted?
    A :
    Yes (Swipe the card at the ticket verification point, and swipe the QR card for electronic card)
    Q :
    Whether the entrance ticket shall be exchanged for those who are eligible for ticket-free policy?
    A :
    No. The only thing needed is to show relevant certificates to the staff at the ticket verification point.
    Q :
    Where to take meals in such a large scenic spot?
    A :
    You can have meals at Red Bean Lodge Restaurant, Enchanted Restaurant, and Riverain Street; and you can also experience Gourmet Love (booking ahead of schedule required).
    Q :
    Within an area of 960 Mu, how to enjoy easily?
    A :
    You can purchase the traffic vehicle ticket within the scenic spot at the price of 20 Yuan/person, which is valid on the same day and unlimited traveling is applied. Options by scanning QR code include: Electric Cart
    Q :
    How many times are permitted for the paid entertainment program?
    A :
    Only one time is permitted for each program.
    Q :
    What’s the booking number of the hotel?
    A :
    Hotel booking telephone No.: 0512-52568888.
    Q :
    What’s the difference between the happy package ticket and the free play package ticket?
    A :
    The free play package ticket is the one with the best performance price ratio, covers the scope of the happy package ticket, also including Iridescent Slideway，Airwalk，Slide，High Water Rafting, and delivers more entertainment programs
    Q :
    Which items are not eligible for the free play package ticket?
    A :
    Bungee Jumping, High Air Swing,Cruise, and Sightseeing Bus within the scenic spot are excluded.
    Q :
    Whether ticketing is compulsory for kids’ entertainment?
    A :
    Minimum requirements are set for each program. It is chargeable if you meet the requirements and would like to go.
    Q :
    Whether entrance ticket is needed after buying the package ticket?
    A :
    The package ticket includes the entrance ticket, which will not be purchased.
    Q :
    Any ticket-free policy for medical and nursing staff?
    A :
    Temporary no. Please stay tuned with.
    Q :
    How to proceed with cancellation of the ticket?
    A :
    You can cancel the ticket at the ticketing platform or the ticketing office on conditions of tickets not validated and written off.
    Q :
    There are many platforms releasing information about Guli Hongdou Resort. Which are official accounts:
    A :
    ①WeChat ： 苏州红豆山庄
    ②MicroBlog ： 苏州古里红豆山庄
    ③Xiaohongshu ： 苏州红豆山庄
    ④TikTok ： 苏州古里红豆山庄

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